We aim to dispatch all orders Monday to Friday (except public and national holidays) within 24 hours. Larger products weighing over 45kg, such as rowing machines, exercise bikes and heavy dumbbells are delivered via untracked courier. For more information on pallet delivery please see: Pallet Information Please read our full shipping terms and conditions here. 

The RPM Power® StressBall Exerciser comes with a 1 year guarantee.

The guarantee period commences when the item has been delivered to the purchaser or user.

What is covered during the guarantee period?

✔ Malfunction defects that are a direct result of a manufacturing issue(s)

✔ Spare parts free of charge provided the purchaser can provide sufficient, timely evidence of missing/defective parts

✔ Products purchased directly through the RPM Power® website

RPM Power® reserves the right to determine what constitutes manufacturing defects as well as wear and tear.

A guarantee does not cover products for commercial use and is non-transferable to a third party.

For full terms and conditions of RPM Power® warranty and guarantee information please see here.